Spa Etiquette & Policies
Welcome to our spa etiquette and policies page. Here, we outline our guidelines to ensure a relaxing and enjoyable experience for all our guests. Please take a moment to review our policies before your visit. We appreciate your cooperation and look forward to providing you with a rejuvenating spa experience.
Spa Etiquette
Arrival: Please arrive 10-15 minutes prior to your scheduled appointment to allow time for check-in and to start your treatment on time,
Communication: Let your therapist know about medical conditions or preferences before your treatment begins.
Respect: Please respect the tranquility of the spa environment by speaking softly and turning off your electronic devices.
Attire: Comfortable attire is recommended. Feel free to undress to your comfortable level.
Hygiene: For the comfort of all guests, please arrive clean and free of strong scents, and consider removing any jewelry or accessories that may interfere with the massage experience.
Relaxation: To maximize your experience, try to let go of day-to-day concerns and embrace the tranquility of your surroundings.
Gratuity: If you are happy with the service, gratuities are greatly appreciated. However, they are entirely at your discretion.
Cancellation Policy
We kindly ask that you provide at least a minimum of 24 hours' notice if you need to cancel or reschedule your appointment. Failure to do so will result in a fee 100% of service.
Cancellations made less than 24 hours before the scheduled appointment or no-shows will be required to prepay for their next appointment in advance.
These policies are designed to ensure a positive experience for all clients and help us maintain an efficient schedule. If you need any further details or have any additional questions, please contact us (309) 238-7667.
Thank you for your understanding and cooperation.